You can now start dialing a phone number on your softphone installed on your computer from PRIM.

 

Prim offers 3 methods of configuring IP telephony software to use when speed dialing.

Use of the "TEL" protocol

oPRIM Sends the call command to the application configured by default for this windows protocol.
 

Use of the ‘callto’ protocol

oPRIM sends the call command to the application configured by default for this windows protocol.
 

‘Other’: Definition of the location of the telephony software executable

oPRIM sends the call command to the application configured in the specified location

 

 

       Use of ‘TEL’ or ‘CALLTO’ protocol

 

       Company configuration (User default if unchanged)

 

       User configuration (takes precedence over company configuration)

 

       Click to dial a phone call

 

       Automatic opening of the IMC016 window during the call