Icons for communications
You will find below a brief description of the different communication icons seen in PRIM Logix.
The communication icons are available in most of the application windows.
ICÔNE |
DESCRIPTION |
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SMS sent and received. |
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Emails sent and received. |
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Phone calls made and received. |
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Icons that will be displayed in the window “Communications history" following an action made from the Web platform. |
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Send a communication (email or SMS). |
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To display the window "Communications history". You will find all communications associated with a record, for example, a candidate |
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Start a phone call. |
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Call in progress, by clicking on this icon, you have the possibility to open the current call detail or hang up. |
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Hang up, the call is finished. |
Communications in planner and ATS:
In planner and ATS, the communication icon is for the last communication that has occurred to propose a shift to the candidate.
Please note that some situations may vary depending on your configuration.
ICON |
DESCRIPTION |
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An email has been sent. |
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An SMS has been sent. |
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The candidate has accepted the shift. |
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The candidate refused the shift. |
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We have left a voicemail message. |
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Call result is unknown. |
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A call was placed, but the candidate has not been reached. |
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The candidate will call back in 1 hour. |
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The candidate will call back within 24 hours. |
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Too late, the shift was assigned to another candidate. |
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We are unable to reach the candidate. |
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The candidate is not available for this shift (planner). |
