Note that sending confirmation emails will not be possible if no email address has been registered in the file.
You cannot confirm a replacement which is part of a recurrence like a single replacement. In the "Replacement management window", the icon of recurrence appears and indicates to you that the confirmation and the assignment are blocked.
You are in the grouped replacement file under the "Recurrent" tab.
1.Move under the "History" tab. 2.Select a schedule which is part of the category to confirm.
To confirm to the candidate:
3.Check the box “Candidate confirmation". 4.Click on the icon (Send email and SMS) and send the confirmation to the candidate.
To confirm to the client:
5.Check the box “Client confirmation". 6.In the column "Contact Confirmation", select the contact to whom you want to send the confirmation. 7.Click on the icon (Send email and SMS) and send the confirmation to the contact of the client. If no confirmation contact has been added in the request, this icon will not work.
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You are in the grouped replacement file under the "Replacements" tab.
Sending confirmation email to candidate and client 1.Under the "List" tab, select a specific replacement or a recurring replacement which is identified by the icon (Recurrent). 2.Move to the "Confirmations" area. 3.Click on the icon (Send email), for the candidate and for the client and send the confirmation. 4.The candidate will receive a confirmation message containing a list of all replacements to which he is assigned, specific or recurring. 5.The client confirmation contact will receive a confirmation message for the selected replacement.
If different candidates are assigned to the specific replacements, you will have to repeat this operation for each of the candidates.
You can also confirm a specific replacement in a grouped replacement with the confirmation method used for a single replacement.
•The following message will be displayed. According to your choice PRIM will apply the changes.
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