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PRIM Help

Incoming payments status

 

The list of statuses presented below is from our basic configuration and may be different depending on the needs of your company.

 

STATUS OF THE INCOMING PAYMENT

DETAIL

STATUS OF THE INVOICE

Ongoing

The incoming payment is in progress, an invoice could be added.

Completed

In progress

There is a credit card payment in progress for one or more of the invoices in the incoming payment.

Payment in progress

Completed

There has been a full payment of all the invoices in the incoming payment.

Paid

Success

There has been a partial payment for one or more of the invoices in the incoming payment.

Partly paid

Cancelled

The incoming payment is cancelled, it is not valid.

The status of the invoices included in the incoming payment will go back to the status they had before the payment.

NSF

There has been a banking problem with the incoming payment, it is no longer valid.

The status of the invoices included in the incoming payment will go back to the status they had before the payment.

Failure

The credit card transaction failed.

The status of the invoices included in the incoming payment will go back to the status they had before the payment.

 

 

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